Privacy policy
This policy explains how Les Consultants I2H Inc. collects, uses, keeps and protects the information you send us through consultantsi2h.com or by email.
Information we collect
consultantsi2h.com is an informational website. It has no user accounts or online store. You can browse it anonymously.
We only collect personal information you choose to send us, through the contact form or by emailing info@consultantsi2h.com: your name, your email address, the subject of your request and whatever details you decide to share about your situation. You may always decline to provide information, although this may prevent us from answering you fully.
Messages sent through the form are delivered to us by email. They are not stored in a database on the website.
Technical information and cookies
As with any website, our hosting provider may keep technical logs (IP address, browser type, pages viewed, date and time) needed to operate and secure the server. To protect the form against abuse, a non-reversible, encrypted fingerprint of your IP address is kept for at most 24 hours to limit the number of submissions.
The contact page sets a single cookie that is strictly necessary for the form’s security. It expires after two hours or as soon as your message is sent. The site does not use tracking cookies, analytics or advertising tools.
How we use your information
- To offer the best solution: your information helps us understand your situation and respond appropriately.
- To communicate with you: answer your questions, schedule an appointment and follow up on your file.
- VIP list: if you ask us to, send you our accepted offers to purchase. You can unsubscribe at any time with a simple email.
Sharing with third parties
We do not sell, trade or rent your personal information. We do not share it with any third party without your consent. When connecting you with a professional (broker, lawyer, inspector, etc.) would help, we ask for your agreement first.
Protection and retention
We apply reasonable measures to protect your information against unauthorized access, alteration, disclosure or destruction. The site is served over an encrypted connection (HTTPS). We keep your information only as long as needed for the purposes for which it was collected. In a first exchange, we recommend that you do not send sensitive documents (account numbers, ID).
Your rights
In accordance with the privacy laws that apply in Québec, you may request access to, correction or deletion of your information, or withdraw your consent, by writing to info@consultantsi2h.com.
Minors
Our services are intended for adults. We do not knowingly collect information from anyone under 14.
Changes
We may update this policy. The date of the latest update appears at the top of this page.
Contact us
For any question about this policy or your personal information: info@consultantsi2h.com.